IT Support for Insurance Agencies
Midwest IT is a Wisconsin-based firm providing network consulting, managed IT services, and backup and recovery services.
➡ Does your current provider respond to IT issues promptly and resolve them fully?
➡ Do they communicate along the way?
At Midwest IT, we go beyond responding to and fixing problems. We’re here as your proactive IT partner to keep your insurance agency up and running smoothly.
We have a wide range of expertise ranging from Document Management, Agency Systems, and Workflow Consulting. In short, we focus on helping agencies use technology to automate and grow their businesses.
Our team not only understands the technology but how to use it. Here are some of the products we work with and manage:
Consulting
- Technology and procedures for going paperless Workflow analysis and development Resource Pro deployments
Agency Systems
- TAM
- AfW
- Epic
- AMS360
- Sagitta
Document Management
- Doc360
- iChannel
- CBDdoc
- Imageright
- Vertafore’s Worksmart
- AccuraImage
- Paperwise
- Docstar
- ETfile
Support Systems
- CSR24
- Certrax
- Zywave Implementations
- Broker Briefcase
- ModMaster
- Brokerage Builder
- Data Drill Down
- Benefit Point
- Pipeline Manager
- Real-Time Rating Systems like PL Rater and EZlynx
- Transact Now
- Constant Contact
- iContact
- Inscope
- GoToMeeting, WebEx, and Teamviewer
- A wide variety of company-specific Rating tools
- Custom built rating and scoring software
- Salesforce and other CRM implementations
- Producer Plus
- Pipeline Manager
- Benefit Point
Service
We respond to and resolve your IT problems quickly. And we communicate along the way.
Partnership
We get to know your business so we can proactively manage all of your IT needs.
Protection
We prevent issues from happening in the first place increasing your protection in an ever-evolving landscape.
Testominials
Here’s what our customers have to say.
We have been working with Midwest IT since 2010. Switching to their Managed IT Services was the best thing our agency did. We now have a very efficient, stable and secure network with offsite backup. Through the guidance of our account manager we have been able to develop a hardware replacement schedule, implement a disaster recovery plan and implement software, such as a password manager program, signature software and spam filtering, to help our employees become more efficient and effective. The time and money they have put in to their own infrastructure has allowed them to do more for their customers in less time and as a result we can count on receiving very prompt service when we have a situation that warrants submitting a ticket to their extremely knowledgeable support team.
I reached out to Midwest IT for a consultation on updating our entire computer system from PCs to servers to routers. I needed to coordinate installation of fiber, a new phone system and new computer hardware/software with as little down time for our business as possible. Midwest suggested solutions that made sense and would improved our security. I entered into a contract that included day-to-day maintenance and haven’t looked back. Ryan Sanders is our Account Manager and knowledgeable advisor. Midwest’s tech support is very responsive to our employees needs. Midwest IT was one of the best decisions I’ve made. I highly recommend Midwest IT
Midwest IT is a pleasure to work with. The Firm has been with Midwest IT for several years and they have helped keep us current in the ever changing IT world and plan ahead. Their team is knowledgeable, courteous and responsive to any problem that may arise and communicate in a way that is easily understood. Thank you Midwest IT for all you do!
We have been working with Midwest IT for over 5 years. They manage our network and security. We are an insurance agency and store a lot of client personal information and it is very important to have the right security hardware and software in place. Midwest IT has always been on top of any new threats and have kept our database safe from these threats. They are also knowledgeable with our agency management system, Applied Epic and that is a big plus for us, because they can give us suggestions and help troubleshoot when we are having trouble with our servers alongside Applied’ s support. Their ticketing system is very user friendly and their techs are quick to respond. You can count on them to tell you the truth and they are always looking out for their customers best interest.