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Microsoft Windows 10: We’re Here To Help

As of July 29, 2015, Microsoft launched Windows 10 for PCs and tablets, which is a free upgrade to Windows 7 and Windows 8.1 users.  According to Microsoft, Windows 10’s features include:

 

  • Cortana: A personal digital assistant tool that learns individual preferences to provide users with recommendations and access to information. In addition to voice commands, you can use Cortana to set reminders and add calendar events.

 

  • Microsoft Edge: A new, customized browser that offers content and results based on individual interests and preferences. It features a text-only reader mode, annotation tool, and Cortana integration.

 

  • Windows Hello, Microsoft Passport, and Windows Defender for anti-malware and spyware protection.

 

So how can we help with all of this?  Partnering with an MSP can maximize usage, and smooth out your transition to Windows 10.  The most important benefit is to make sure the network and operating system is ready for Windows 10.  The personal touch and customer service of a Managed Service Provider can facilitate that transition and give you peace of mind when it comes to not only transitioning your operating systems, but also your employees.

 

What We Can Do:

 

  • MSPs can help you stay organized and ahead of the game by letting us, the experts, control the computer and network aspects of your business.

 

  • System compatibility. Are the PCs in your office ready for Windows 10? Having an MSP proactively monitor and maintain the network will aid in making sure your system is ready to be upgraded.  Regular network assessments will also prepare you for not only Windows 10, but other technological transitions you may have.

 

  • Questions or Concerns. MSPs can showcase their Windows expertise, and customer service, by answering customers’ questions and concerns about Windows 10.

 

In conclusion, having an MSP on your side during this transition is beneficial for your business as it allows you to focus on your business critical functions that help you grow.  Let us, the experts, help you get organized and prepared to prevent downtime and confusion for you or your fellow employees.

Cloud Computing: The MSP Advantage

It’s no secret that cloud computing is the future of computer and network care for businesses worldwide.  “The cloud” eliminates the need to have physical servers and hardware in your office. Cloud computing focuses on maximizing the effectiveness of the company’s shared resources, as well as being effective in heightening companies’ day to day tasks with multiple users.  It is a highly efficient way to store your company’s data in one place at a flat monthly cost, as opposed to worrying about the large capital investment of new network equipment on a regular basis.

Cloud adoption and cloud-based file sharing are becoming increasingly popular among the general public, but can cause concern among CIOs. Unfortunately, IT organizations are having a hard time keeping up with large, public cloud providers.  According to an article from Business Cloud News, a recent survey conducted by Fruition Partners of 100 CIOs found that 84 percent believe cloud adoption reduces their organization’s control over IT.

About nine in ten believe unsanctioned use of public cloud services has created long-term security risks. This is troubling to CIOs because it can lead to possible information leaks or other data security breaches. In addition, 79 percent of CIOs believe that there are cloud services in use that their IT department is not aware of.  This reiterates the danger of losing grasp of the company’s technology while using a large cloud provider.

Partnering with a Managed Service Provider (MSP) can help prevent these worries from arising.  A proactive relationship with an MSP gives you the ability to aid in, or fully move, to a private cloud option.  It ensures that your company will be working with a partner that has experience with many cloud networks, therefore providing the highest level of support possible.  This is crucial when it comes to the transition of moving your company’s data and file sharing for all users within your company at an affordable cost, while at the same time, preventing downtime on the network.

In conclusion, the value of having an MSP on your side to aid in cloud based technologies for your business is second to none.  Small to midsize companies can focus on the core competencies of their business that make them money, while letting the experts control all business technology in the cloud.

Hackers Attack Small Businesses Too

Most small business owners believe cyber attacks are the concern of large corporations, however nothing could be further from the truth.  According to Verizon Data Breach Investigations Report 71% of cyber attacks occur at businesses with less than 100 employees.[1]

Unfortunately, many “SMBs suffer from ‘It can’t happen to us’ syndrome,” notes Robert Siciliano, security expert for McAfee. “They also typically don’t have the resources to secure their networks to the degree a large enterprise would. But the information on their networks – and access to their bank accounts – still makes them a big target.”  Even though it turns out SMB’s have a larger target on their backs than they realize, two thirds of SMBs surveyed by Symantec say they’re not concerned about cyber threats; and more than 80 percent have no formal cyber security plan.

“Smaller companies are easier to hack,” said Clay Calvert, director of security at MetroStar Systems, a Virginia-based firm. “They don’t have the resources to set up protective barriers.” Big companies, which have the financial resources to upgrade their security, have become less vulnerable.  But this needs to change!  The average cyberattack costs a business $188,000!  You can no longer wait for hackers to target you.  The rise of organized cyber hackers is definitely a scary trend but it doesn’t have to be the end of the world.  There are some things that a SMB owner can do to help:

  • The first step you need to take is to think like the hackers. Ask yourself: Who are my adversaries?  Are they after my intellectual property and trade secrets?  Do they want my customers’ credit-card information?  Or do they view my business as the weak link in some larger application?  This exercise can help you see where your vulnerabilities lie and also help you understand which measures you can take to protect your software.
  • Make sure your code is clean. Many commercial applications use open-source code as components.  The National Institute of Standards and Technology’s National Vulnerability Database discloses more than 4,000 vulnerabilities in these components.  Security software companies, can help you identify and fix any problems with your applications’ source code.
  • Outsource your security operation. While most small organizations can’t afford to build sophisticated IT security systems, Midwest IT Solutions has the scale and know-how to protect your operations and sensitive data.

At Midwest we have the knowledge base and the commitment to service to ensure that your IT security is up to date.  We offer best in class cybersecurity protection.  Unlike other managed service providers who rely on point of service solutions; we employ Unified Threat Management, an all in one security solution.  UTM is a fully integrated, multifaceted approach to protect against network threats. Your IT infrastructure is too important to settle for a less than optimal cybersecurity plan.  Contact us today to get started on your cyber security audit.  Don’t take a chance and go it alone, get Midwest on your side.

[1] Verizon Data Breach Investigations Report 2012. 2012 Accessed April 20, 2016. URL:www. http://www.wired.com/images_blogs/threatlevel/2012/03/Verizon-Data-Breach-Report-2012.pdf.

The Value of Outsourced IT

Your days are filled with making decisions that will guide your business into the future.  It is easy to put your IT needs on the back burner, but that will lead to days spent fighting IT fires rather than focusing on your growth.  In the 21st century, technology is at the center of any business.  Your entire operation can grind to a halt due to one computer snag; costing you lost productivity and the potential for lost clients.  According to recent research by CompTIA, the proactive monitoring that a managed service provider offers reduces your costs by 50% per downtime incident.  Outsourcing your IT needs to Midwest IT is the best way to ensure that your business is running smoothly.  We leverage enterprise-level applications to support your business and provide a team of friendly, knowledgeable IT professionals for you and your staff.

Gone are the days when your only concerns were a slow internet connection or a finicky printer.  The information technology environment of today is increasingly complex; a major firewall breach that threatens your data, your VPN failing, or your VOIP not allowing calls are just three problems your business could face.  The costs for keeping a modern office running efficiently on your own can be endless as well.  You need to be confident that all of your hardware and software will continue to work for you – not against you.  This is a job too challenging for just one computer expert to handle.  It is no longer practical, nor preferable, to be a jack of all trades.   At the very least, a help desk employee and a systems administrator are required.  The average combined salary of these positions is $90,000-$120,000 annually, plus the costs of keeping their training and certifications up to date.  These employees would still not be able to handle every computer glitch you are likely to face. In addition to the peace of mind that Midwest IT provides, there are many less obvious financial benefits such as leaner overhead, bulk purchasing and leasing options for hardware and software, as well as compliance with government regulations.

Outsourcing lets you focus on your core competencies while Midwest IT focuses on ours. Instead of just the experience of one person, you gain the knowledge of our full team of IT professionals.  By working with Midwest IT, you benefit from our experience of working with hundreds of clients.  We have already seen most of the IT issues you will face and know exactly what is necessary to avoid or fix them in a timely manner.  IT is Midwest’s core focus, and we can offer solutions to you at a fraction of the cost of an internal department.

Delta IT Disaster!!!

Angry customers, negative media coverage, frustrated employees, untold revenue lost, lingering anger from customers: that’s the status for Delta Airlines this week.  Of course this is not news to anyone; unless you have been living under a rock you have heard the numerous news reports detailing the Delta computer disaster.  Whether caused by a minor power outage at Delta headquarters or an internal computer hiccup, the airline was forced to cancel over 500 flights causing gridlock across America’s airports at the height of vacation season.

You may not be running an international transportation corporation, but imagine what would happen to your clients if you had an unexpected IT failure. Think something like this can’t happen to you; think again.  The problem that Delta airlines faced was not the power outage at their headquarters, it was an inadequate IT Disaster Recovery Plan.  As a business owner you don’t want to be caught off guard in the middle of an IT nightmare.  While an IT Disaster Recovery Plan may sound like a great idea you might not even know what one looks like, let alone where to start.  Here at Midwest IT Solutions we are your IT partner and are ready to put together a comprehensive IT Disaster Recovery Plan.  The goal of any good plan is fivefold, it should:

  • Minimize the disruption of business operations
  • Minimize risk of delays with High Availability options
  • Ensure a level of security
  • Assure reliable backup systems
  • Aid in restoring operations with speed

At Midwest IT Solutions, we are your information technology partner.  We will work with you to ensure that your unique IT Disaster Recovery Plan focuses on prevention, anticipation, and mitigation.  Before any plan is deployed we will: perform a comprehensive risk assessment, prioritize your processes and operations, inventory all equipment and technology resources.  Once these steps have been completed we will create a step-by-step IT Disaster Recovery Plan unique to you and your specific IT environment.  Don’t get caught off guard.  Disaster could strike at any time and, if you are not properly prepared, you too could experience the pain and disruption we now see for Delta.  Contact us today to discuss a customized IT Disaster Recovery Plan.